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Disable or re-enable a user

Remove someone's access, or give it back.

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Written by Rodrigo Zaupa

You need permission to edit users. The Admin role has it.

  1. Go to Settings > Users.

  2. Find the user and select Disable. They're signed out and can't sign in again.

  3. To give them access back, select Enable on the same row.

[Image: The Users list with the Status column and the Disable action]

UDP doesn't delete users. Disabling keeps their history, such as the reports and dashboards they created, and you can enable them again at any time.

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