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Review, assign and resolve a Radar item

Work an alert through to resolved.

R
Written by Rodrigo Zaupa
  1. Select Radar in the sidebar and open an item.

  2. Read its Evidence, and the Custom agent that raised it.

  3. To dig in, select Ask about this in Chat.

  4. To hand it to someone else, go to Ownership, choose the Responsible person and select Save responsible person. The responsible person or the agent's creator can do this.

  5. When it's handled, the responsible person selects Resolve.

[Image: A Radar item with Evidence, Ownership and the Resolve button]

If the agent's latest check still finds the problem, UDP asks Resolve while still triggering? Resolve anyway when you've accepted the risk or handled it outside UDP. If the problem continues, the next run opens a new item.

Select Copy link to share the item with a colleague who can see it.

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